--- title: "Using Shopify discount codes with wholesale discounts" description: "Process Wholesale applies wholesale pricing through Shopify automatic discounts. The Discount combinations cards in Settings > Discount settings decide which product, order and shipping discounts, including discount codes, each one may combine with." type: concept plans: [All plans] keywords: [ discount codes, coupon codes, combine discounts, discount combinations, combines with, stack discount code, automatic discount, product discount, order discount, shipping discount, free shipping code, ] questions: - "Can wholesale customers use a Shopify discount code with Process Wholesale discounts?" - "What do the Discount combinations checkboxes do?" - "Are Process Wholesale discounts product discounts or order discounts?" - "How do I let a price list and a flat or tier discount apply to the same order?" - "Can I stop wholesale customers from using discount codes?" - "Why did my combination change in Shopify admin go back?" last_verified: 2026-11-11 order: 12 --- # Using Shopify discount codes with wholesale discounts Process Wholesale gives wholesale customers (B2B customers) their pricing through Shopify automatic discounts that the app creates in your store. Whether a Shopify discount code, or another automatic discount, can apply on the same order depends on which discount classes each of those automatic discounts is allowed to combine with. You choose that in Process Wholesale under **Settings > Discount settings**, in three **Discount combinations** cards: one for flat and tier discounts (all plans), one for price lists and one for cost plus markup (both Professional). Shopify's own discount combination rules then decide the result at checkout. **At a glance** - **Plan:** All plans for **Discount combinations**; **Price List Discount combinations** and **Cost Plus Markup Discount combinations** appear only on Professional - **Where:** Process Wholesale > **Settings > Discount settings** - **Checkboxes on each card:** **Product Discounts**, **Order Discounts**, **Shipping Discounts** - **Defaults:** main card all checked; price list and cost plus markup cards all unchecked - **Saved with:** the page's **Save** button; toast **Settings updated** ## The automatic discounts Process Wholesale creates You can see these in Shopify admin under **Discounts**. Each has a Shopify discount class, which is what the combination checkboxes refer to. | Automatic discount (Shopify admin) | What it applies | Discount class | Combination card | | ---------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ---------------- | ------------------------------------------ | | **B2B Order/Loyalty Discount** | [Flat discounts](flat-discounts.md), [quantity tiers](quantity-tier-discounts.md), [cart value tiers](cart-value-tier-discounts.md), [loyalty tiers](loyalty-discounts.md) | Order discount | **Discount combinations** | | **B2B Cart Quantity Discount** | [Cart quantity tiers](cart-quantity-tier-discounts.md) | Order discount | **Discount combinations** | | **B2B Price List Discount** | [Price lists](price-lists.md) | Product discount | **Price List Discount combinations** | | **B2B Cost Plus Markup Discount** | [Cost plus markup](cost-plus-markup.md) | Product discount | **Cost Plus Markup Discount combinations** | Flat discounts and quantity tiers are calculated per item, but Shopify receives them as part of one **order** discount. Price lists and cost plus markup are **product** discounts. ## What each checkbox changes Each card sets the "combines with" options of its automatic discounts: | Card | Applies to | Checkbox | Default | When checked, the app's discount is set to combine with | | -------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------- | ---------------------- | --------- | ------------------------------------------------------- | | **Discount combinations** ("Choose which types of discounts can be combined with discounts created from app.") | **B2B Order/Loyalty Discount** and **B2B Cart Quantity Discount** | **Product Discounts** | Checked | Product discounts | | | | **Order Discounts** | Checked | Order discounts | | | | **Shipping Discounts** | Checked | Shipping discounts | | **Price List Discount combinations** (Professional) | **B2B Price List Discount** | **Product Discounts** | Unchecked | Product discounts | | | | **Order Discounts** | Unchecked | Order discounts | | | | **Shipping Discounts** | Unchecked | Shipping discounts | | **Cost Plus Markup Discount combinations** (Professional) | **B2B Cost Plus Markup Discount** | **Product Discounts** | Unchecked | Product discounts | | | | **Order Discounts** | Unchecked | Order discounts | | | | **Shipping Discounts** | Unchecked | Shipping discounts | Process Wholesale only sets these options on its own automatic discounts. Shopify's discount combination rules apply at checkout. ## Common goals and the settings they need ### Allow a discount code on top of wholesale pricing 1. Note the class of the discount code you created in Shopify admin: product, order or shipping. 2. In Process Wholesale, open **Settings > Discount settings**. 3. In **Discount combinations**, check the matching box (**Order Discounts** for an order code, **Product Discounts** for a product code, **Shipping Discounts** for a free shipping code). All three are checked by default. 4. If the customer has a price list or cost plus markup discount, check the same box in **Price List Discount combinations** or **Cost Plus Markup Discount combinations**. 5. Select **Save**. 6. Test with a wholesale test customer. Shopify's combination rules apply. ### Stop discount codes for wholesale customers Process Wholesale has no setting that blocks discount codes. You can clear **Product Discounts**, **Order Discounts** and **Shipping Discounts** on each card, so that the app's discounts are not set to combine with any other discount. Shopify's combination rules apply when a wholesale customer enters a code. Clearing **Order Discounts** in the main card also sets the two Process Wholesale order discounts (flat and tier, and cart quantity) not to combine with order discounts, which includes each other. ### Let a price list and a flat or tier discount apply to the same order Check **Product Discounts** in **Discount combinations**, and check **Order Discounts** in **Price List Discount combinations**. The in-app note in Settings says the same: "If you want normal B2B discounts (flat/tier) to be applied to the same order as a price list discount, Product discounts must be checked for the main discount combinations, and Order discounts must be checked for price list discount combinations". ### Let cost plus markup and a flat or tier discount apply to the same order Check **Product Discounts** in **Discount combinations**, and check **Order Discounts** in **Cost Plus Markup Discount combinations**. ### Let a price list and cost plus markup both apply on one order Both are product discounts. Check **Product Discounts** in both **Price List Discount combinations** and **Cost Plus Markup Discount combinations**. Shopify's combination rules apply. To keep pricing predictable, give a customer either a price list or a cost plus markup discount for any one product. ## How it works - Saving **Settings** updates the combination options of the four automatic discounts when you changed any checkbox. - Process Wholesale checks its automatic discounts about every five minutes. If their combination options differ from your Process Wholesale settings, they are set back to your settings. - The checkboxes control combinations only. Which wholesale discount a line gets is explained in [which wholesale discount applies](discount-priority-and-stacking.md). **Example.** A wholesale customer has `wholesale10` (10% flat) and enters the order code SPRING5 (5% off the order). With **Order Discounts** checked in **Discount combinations** (the default), **B2B Order/Loyalty Discount** is set to combine with order discounts, and Shopify's combination rules decide whether SPRING5 applies with it. If you clear **Order Discounts** and save, the wholesale discount is no longer set to combine with order discounts. ## What your customers see Wholesale discounts appear in checkout as Process Wholesale discounts. The flat, quantity tier, cart value and loyalty discount is one order discount labeled `PW: ` and the discount tags used, for example `PW: cartvalue500 & wholesale10`. A cart quantity discount is labeled `PW: ` and its tag. A price list or cost plus markup discount shows on each line as `PW : ` (with a space before the colon) and the discount tag, for example `PW : vip`. A discount code the customer enters shows under its own name. Whether both appear depends on the settings above and Shopify's combination rules. ## Limits and things to know - **Change combinations in Process Wholesale, not in Shopify admin.** Changes made directly on the app's automatic discounts in Shopify admin are replaced with the Process Wholesale settings within minutes. - **Leave the app's automatic discounts active in Shopify admin.** They are what applies wholesale pricing at checkout; do not deactivate or delete them. - **Price list and cost plus markup cards are Professional only,** like the discounts they control. - **Flat and tier discounts are order discounts.** For a product discount code on the same order, **Product Discounts** must be checked in **Discount combinations**. ## Troubleshooting | Symptom | Likely cause | Fix | | -------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------- | | A wholesale customer's code removes the wholesale discount | The app's discount is not set to combine with the code's class | Check the matching box in **Discount combinations** and test again; Shopify's combination rules apply | | Price list prices apply but the flat or tier discount does not | **Order Discounts** is unchecked in **Price List Discount combinations** (the default) or **Product Discounts** is unchecked in the main card | Check both and select **Save** | | A combination you set in Shopify admin reverted | Process Wholesale resets its automatic discounts to the app settings | Change the checkbox in **Settings > Discount settings** instead | | No price list or cost plus markup cards in Settings | The store is not on Professional | Upgrade from **Plan** | ## Frequently asked questions ### Are Process Wholesale discounts product discounts or order discounts? Both kinds exist. Flat, quantity tier, cart value, loyalty and cart quantity discounts are order discounts. Price lists and cost plus markup are product discounts. ### Can wholesale customers use a Shopify discount code with Process Wholesale discounts? Yes, when the app's discount is set to combine with the code's class in **Settings > Discount settings** and Shopify's combination rules allow it. The main **Discount combinations** card allows product, order and shipping combinations by default. ### Can I stop wholesale customers from using discount codes? Process Wholesale has no setting that blocks codes. Clearing the **Discount combinations** checkboxes stops the app's discounts from being set to combine; Shopify's rules then decide which discount applies. ### How do I let a price list and a flat or tier discount apply to the same order? Check **Product Discounts** in **Discount combinations** and **Order Discounts** in **Price List Discount combinations**, then select **Save**. ### Why did my combination change in Shopify admin go back? Process Wholesale keeps its automatic discounts in line with its own Settings and resets changes made in Shopify admin. Change the checkboxes in **Settings > Discount settings**. ## Related articles - [Which wholesale discount applies: priority and stacking rules](discount-priority-and-stacking.md) - [Wholesale discount types compared: flat, tier, price list and cost plus markup](discount-types.md) - [How to create a wholesale price list with fixed prices](price-lists.md) - [Settings reference: every Process Wholesale setting](../reference/settings-reference.md) - [Wholesale discount not applying at checkout](../troubleshooting/discount-not-applying.md)